The Product

Delivery Platform - Multi Vendor & Multi Zonal

Market Gaps

• Limited Service Access
• Unclear Processes
• Ordering Inflexibility
• High Commission Charges

Problem Summary

A local city with great food joints, bakeries, restaurants, vegetable and grocery shops faced challenges with cost-ineffective delivery services, causing frustration for customers, businesses, and delivery personnel.

Solution

Democratizing online delivery platform by empowering real-time auto-coordination between stores, delivery riders, and customers for efficient and cost-effective order fulfillment.

App's Top Features

|| Target Devices: Android, iOS and Web Browsers
 
|| Number Of Apps: 3
 
|| Location: Multi Zone by Geo Fencing Boundary
 
|| Digital & Cash On Delivery Support
 
|| Payment Gateway: Stripe, PayPaal & UPI
 
|| Device Verification: OTP via SMS
 
|| Customer Loyalty Program
 

My Key Contributions

I assisted the co-founders in developing and successfully launching a comprehensive on-demand delivery ecosystem with cutting-edge technologies, comprising three interconnected apps: Customer, Rider, and Store. My focus was on enhancing digital experiences through user-centric design.

• Customers: Customers enjoy a user-friendly interface to place orders with ease and track order in real-time.
• Delivery Men: Delivery Riders benefit from real-time navigation and efficient order management, ensuring swift deliveries.
• Stores: Gain a digital system to manage orders and inventory, enhancing their service capabilities and sales.

Impact - Transformed Local Deliveries

This solution revolutionized local deliveries, seamlessly connecting customers with nearby stores and delivery riders. The impact of the system streamlined operations, reduced delivery times by 50%, and increased customer satisfaction by 90%.